Shopping Cart Troubleshooting Guide

If you're having trouble with your shopping cart, here are some common issues and solutions to help you resolve them quickly:

Solution:
- The cart icon is located in the header of the page. If you're not seeing it, try refreshing the page.
- If you're using a mobile device, ensure your browser is up to date. Try clearing your browser cache and refreshing the page.
- If you're still not seeing the cart icon, try switching to a different browser or device.

Solution:
- Make sure you have entered your shipping address correctly. The correct shipping options are only displayed once we have a valid shipping address to calculate the cost and delivery method.
- If you’re not seeing the shipping options, double-check your address entry and make sure it's complete (including city, postal code, and country).
- Once the shipping address is added, the appropriate shipping options should appear automatically.

Solution:
- Turn your phone sideways (landscape mode) to get the full view of the shopping cart, shipping options, and checkout buttons.
- If you're still experiencing issues, try closing and reopening your browser, or switching to a different browser (e.g., Chrome, Safari, Firefox).
- Make sure your mobile browser is up to date.

Solution:
- If items are not showing up in your cart, ensure that you clicked the "Add to Cart" button for each item before navigating away from the page.
- Check if your cart may have been cleared due to inactivity or a session timeout. You may need to add the items again.
- Refresh your browser or try logging out and back into your account to reset the cart.

Solution:
- Ensure you’ve added a valid shipping address and selected a payment method before trying to checkout.
- Double-check that the payment information you entered is correct (e.g., credit card details, billing address).
- If the checkout button isn't working, try disabling any browser extensions that might be interfering with the page.

Solution:
- If you’re still encountering problems, try clearing your browser’s cache and cookies, then reload the page.
- If none of the above solutions work, please contact us with a description of the issue, and we’ll assist you as quickly as possible.

We hope this troubleshooting guide helps you get back on track with your shopping experience!